Our Reviews (88)

Stephen Fry


The two chaps that attended my property were very friendly and Covid compliant and had the situation sorted very quickly. Highly recommended.

Stephen Greenwood


We had a blocked drain problem over the New Year period and I contacted Drain Division on the 4th. They were very efficient and said an engineer would be with us in the afternoon. Unfortunately his morning job ran over as it was more complicated, but they rang to a) apologise and b) sort a new slot for the next day. We live in a rural part of Devon and by the time he would have got here it would have been dark.

On the 5th Alex, the engineer, called as promised, arrived exactly when he said he would and started work. Ours too was a complicated one ( 400+ year old house) but he cleared the remaining blockage and provided a report on the longer term remedial work. I wasn't at home when he finished, but he called, again as promised, to update me before he left.

Couldn't ask for much more by way of service, especially in the current situation. Thank you Alex and Drains Division.

Miss Shannon Cook


They came out the same day and got the issue sorted very quickly! The 2 guys (I didn't get any names) were super friendly. Couldn't ask for a better service!

John Childs


Would recommend Drain Divison, cleared my Kitchen Sink in good time and kept cost to a minimum. Thanks guys.

Jo Ol


Attended quickly (within hours, not days) and worked hard to fix the problem.

Laura Mcglue


The two guys who attended were most polite and efficient. They found a significant blockage in our drains which I was able to see on their camera. It took a significant amount of perseverance and hard work to dislodge but they managed it confidently and cleared everything. Very happy. Mrs McGlue



Fantastic service. Arrived quickly, really thorough with diagnosing the issue. Thank you and would totally recommend.



Attended within hours and worked hard to fix the problem.



Fantastic service: Drain division were fantastic from start to finish. From my first call to them to the two lads coming out to fix my blocked drain. They were professional, polite and were so careful to keep everything clean despite the horrible weather. I would highly recommend them and use them again if I ever needed to.

Emma Davey


I had a blocked drain in an upstairs bathroom. The water from the sink was flowing back up the shower plug hole and no amount of plunging from me could shift the problem. The problem was fixed quickly with two strong people. There was no attempt to sell on more complex services and I was given advice on keeping my drains clear. The two-man team were friendly and efficient.

C Dowle


Excellent service, they were very professional and polite. I would recommend this company.

Anne Peacock


We wanted a drain unblocked. This was carried out by the two engineers who were friendly, efficient and experienced. They explained what was being done and we found the camera view of the blockage and then the cleared drain very helpful. On checking our main drain, a split was found under the driveway and we agreed to have a liner fitted which was done there and then. This was expensive but worth it as we might not have known about the split in the main drain until it got much worse and meant digging up the driveway.

Charley Bloomfield


Really quick response, phoned late morning and guys came out early afternoon. Quick diagnosis of problem and estimate of costs. Gave me lots of detail about what was needed to repair, weren't pushy or condescending at all. Great guys very happy.

Marc Weston


Nice and easy solution to drain problems. Rang the guys up and they arrived the same day, solved the problem with minimal fuss, offered helpful follow up advice and were generally just nice people to deal with. Would definitely recommend.

Andy Wood


Couple of guys investigated and fixed my blocked drains, then thoroughly cleaned both of them and checked all the other drains to make sure they'd got everything, which they had. Great service from a friendly crew.



I thought I just had a blocked kitchen sink drain but the team advised me that there appeared to be a more serious obstruction and that a camera survey was needed. They were right, our victorian drains were blocked with roots in numerous places and would collapse at some point. The work was expensive but worth it for peace of mind and to know we won't have to be digging out collapsed drains.

Jenny Tudor


Drain Division carried out a camera survey on our drains and then completed complex remedial work on an underground drain that had become blocked up and was leaking. They were able to attend very quickly and the operators were helpful, efficient and effective. Much relieved to now have the work completed and very pleased with the service given. Thank you.

Heather White


Drain Division did an excellent job, I was advised politely and given a guide on what my options were and then the work was completed quickly and efficiently.

Andrew Durston


We had our main drain relined after a CCTV survey. Both jobs were conducted professionally with constant feedback from the team on their findings and progress. The job was completed to our satisfaction and the area was left clean and tidy. We would recommend the team to anyone who needs this service. Thanks for your help it is very much appreciated.

Pete Oaten


We had our drains relined. They were very efficient, friendly. After the works the area was restored as was and left clean and tidy. Highly recommend.

Daniel Goldberg


Ashely and colleague were knowledgeable of all matters pertaining to the drains. They managed with the assistance of their camera to trace the pathway of the mains drain and discovered the location of 2 chambers one buried under 4" of concrete. They cleared all the drains and then returned to install a new manhole cover. Ashely's van is a treasure trove of everything you could imagine a professional like him requires and the service was simply excellent. Strongly recommend this company



Excellent service. Solved the problem with blocked drain very quickly and advised costs at all times. Have used other companies before who charged extortionate amounts. I would highly recommend this firm.

Marie Vass


Fantastic service ..cheerful young men ..excellant cant say more but I am a very satisfied customer ..thank you

Liz Evans


Amazing service, highly recommend to anyone!

Lauren Howe


Good service. Engineers turned up on the day and had to locate the drains before clearing out. They were very professional, helpful and polite. Couldn’t fault them in any way. It was a bit pricey hence the 4 stars but it got the job done and no more smelly bathroom. Thank you.

Matthew Neale-Picard


Very professional and knowledgeable staff arrived and tried their best to fix collapsed pitch fiber pipe. Unfortunately this could not be done so they upgraded the pipes and were quick and professional throughout. Would highly recommend the company for any works that need doing.



Excellent service this week from Paul, in the office, and Dan and Rory in the van.

We had water pouring into our cellar when our rainwater drain failed. Paul offered to get a van to us the same day and Dan and Rory worked well into the evening to re-line 6m of pipework and install a new gully all the same day!

Couldn't fault Dan & Rory. Dan really knew his stuff and was a real perfectionist. Also, a pleasure to have around on a pretty stressful day!

I highly recommend Drain Division if you are ever unlucky enough to be in a similar position!



Following concerns with our drains and soakaways I contacted Drain Division for some advice and a quote for any remedial works.

I provided Paul in the office with the requested pictures of the areas of concern. Paul then described his thoughts in detail, the method they would use to fix the issue and also a detailed quotation - no hard sell, just a clear plan with a clear price.

Chris and Josh were swiftly on-site once I was happy to proceed with the work and set about fixing the issue with utter professionalism.

Chris highlighted some other areas he thought might be an issue and due to his vast experience was correct once viewed on camera. Some very serious issues promptly fixed again with no hard sell at all.

From start to finish, just a great, highly recommended company, Chris even swept and cleaned the area at the end of the job.

Terry Elston


Good service, quick and not expensive.

Tom Ward


Drain Division went above and beyond to fix my problem and were incredibly friendly and professional. Would highly recommend.

Terry allen


I am very pleased with the way that Drain Division dealt with my blocked drain enquiry. They arrived at my mothers house the next day and found it was not a blocked drain but a burst water pipe. As I live 200 miles from my mother they kindly sent me a short video showing me the problem with the water main and advised on what I should do. All this and no charge was made for their site visit or investigation. Terry Allen.

Richard Morgan


3rd time we use Drain Division and absolute gems! We have moved house several times and have children so blocked drains happen more often than we like. Paul from Drain Division is always prompt to fit us in, even if last minute. We are thankful and very much appreciate their hard work. Great company for emergency drain issues!



The team who arrived were friendly and professional. Found a blockage and cleared it and carried out a survey. They left everything clean and tidy and I would recommend them.

Max Battle


Absolutely 5/5 fixed a problem 2 x other professionals couldnt!

Bernard Apperley


Your men turned up on the same day after another company had let me down twice.

They got on with the job in a courteous and tidy way,but more work was needed on the following day, Again another crew arrived on time and did the work courteously and efficiently.

I would recommend this company.

Penny Keen


My parents are elderly and cannot praise the workmen enough for their excellent service. Everything was fully explained as work progressed, and what we thought initially to be just a blocked drain turned out to be a much bigger problem. However, the work was completed in one day to my parents complete satisfaction. The men were both hard working and courteous and left the area as tidy as when they arrived. Thank you. I highly recommend this company.

David Lornie


Good to excellent company service, both sets of men arrived on time as stated, explained what they would do after examination, the attended with expertise and worked perfectly and in harmony the had excellent senses of humour, explained and showed me everything they were going to and did as well as allowing me to see the completed work on the camera.

They were very professional and I would highly recommend them



My parents are elderly and cannot praise the workmen enough for their excellent service. Everything was fully explained as work progressed, and what we thought initially to be just a blocked drain turned out to be a much bigger problem. However, the work was completed in one day to my parents complete satisfaction. The men were both hard working and courteous and left the area as tidy as when they arrived. Thank you. I highly recommend this company.

David Lornie


Good to excellent company service, both sets of men arrived on time as stated, explained what they would do after examination, the attended with expertise and worked perfectly and in harmony the had excellent senses of humour, explained and showed me everything they were going to and did as well as allowing me to see the completed work on the camera

They were very professional and I would highly recommend them

Dom Wallace


Excellent timely and knowledgeable service….. would thoroughly recommend.

Dr Diana Bilton


I contacted drains division having had a recurrent problem with drains blockage afterother companies had performed emergency unblocking on several occasions but were unable to suggest a cause or long term solution. After a brief telephone call drains division suggested an assessment visit and they were on site within 3 days . The very courteous expert engineer took a video with fibre optic technology and thenexplained the problem and recommended a a solution to prevent future blocks.As promised I received his full report and the videos on line within a week along with a quote for the recommended work. It took only one phone call from me to ask when the work could go ahead and I was given a booking for 3 days time.

The engineer turned up as expected and completed the work as planned in one day. It was amazing. Instead of having to dig up and replace all the drains they were able to clean and line the drains with a clever new resin sock to allow a smooth flow overcoming the previous problem where connections had slipped and caused blockages. Just amazing and all without having to dig up my block paving.

Mike Seabrook


I needed prompt attention to flooded drains and some repair work and the team were with me quickly, explained everything and got to work. The whole jobs were completed fast and it seems that the problems are all now sort out. Thank you

Sue Powell


I was very pleased with the job done by Drain Division. They explained everything to me as they went along, showing me all the problems with the drain. They cleared it all through and put everything back, leaving everything clean. They were courteous and helpful.

Graham Pounds


Excellent service. Staff were polite, cheerful and efficient. Can thoroughly recommend.



When we discovered that we had a blockage in our main drain we called Drain Division and they were most helpful. The team arrived next day and managed to unblock the drain. They sent a camera down and discovered numerous roots breaking into the pipework and advised lining the pipes. Following this work we received a quotation for the complete job and instructed its commencement. lining the drain and replacing a broke portion of pipework was completed in a day and a half. The team were polite and efficient at all times and kept us informed at every stage.We were most impressed with their work and grateful for their advice.

Jeanine Stanley


Dramatic waterfall flowing over gutter in recent heavy rain. Called out gutter unblocker who found downpipe elbow blocked by mass of soil, moss and seeds. Unfortunately that didn't solve the problem: a small stone dropped down pipe to check flow splashed into water about 1 metre from ground indicating that drain was blocked. Greatly alarmed, I contacted Drain Division's Bristol team. From beginning to end my experience with Drain Division was a pleasure: the efficiency with which the job was booked for later the same day, the clarity of the pricing, the engineer's alert call 30 mins before arrival just as promised, the team's cheerful, polite and reassuring manner, their competence, their speed at successfully identifying and resolving the problem. They didn't hang about (important when charges run by the half hour) and they did a great job clearing up afterwards.

dave hurrell


We had tree roots growing through our drain pipes. We contacted drain division.great friendly advice.we booked them to come.

The guys turned up on time.were really professional and very friendly.kept us posted at each step.showing us puctures and explained what they were about to do. They showed us images after they had lined the pipe. Cleaned all rubbish away. You couldn't tell they had been there.big thanks to the two chaps. Top job.its easy to highly recommended this company to anyone in need.

Hayley Mirauer


Excellent service, very professional and knowledgable. We had Sam come out to our hospitality business due to a blocked drain. He did what was required without disrupting our guests and gave us great advise for avoiding any future problems. He was friendly, professional and efficient.

Highly recommend and will use for any other future issues we may come across.

Danielle Pearce


Josh and Mason came and fixed our Dental Practice's toilet this morning and they were so polite, efficient and friendly and fixed the problem within a couple of hours!! Hopefully we wont need to call again anytime soon but if we do we wont use anyone else now.

Miss Clayton


I have an ongoing problem with my manhole overflowing with foul waste. This was my second visit in a year by Josh and Mason to unblock my manhole and flush out the drains. Lots of water was used and the paths cleaned afterwards. Brilliant service.

Then Josh used the CCTV to try and track the problem and soon realised that the escape manhole had dropped and the water was struggling uphill in the pipe to clear the toilet paper and waste! We could see where the pipes from the kitchen and bathrooms met in the manhole. I was allowed to look myself and I could see for myself the state of this problem. He checked the depth of the two manholes and the measurements proved this problem.

I waited for a quote for the upgrade of my system and it does need to be done, or I will be having to call out ‘Drain Division’ more often!

Thank you very much for very good service and advice.

I know this type of work is not cheap, but with a ten year guarantee, I am very satisfied.



Rang about a blocked nearly overflowing toilet and they were able to send someone around with in the hour. They unblocked the toliet in no time at all. Very efficient and polite.

Christine Weatherley


Arrived as agreed. The situation was dire here and the remedy expensive but that is what I expected when they explained the problem. There was cctv so I could see the problems for myself. They were tactful and pleasant, I imagine that there are cheaper options but emergencies do come with significant costs.

The trouble with such problems when they arise is that diagnosing them is expensive so once the engineers are on site it is tricky not to proceed. If you are worried about costs, which are explained up front then shop around before you get anyone out.

A Friend


Drain Division did an excellent job in sorting out our sewer blockage problem. I was very impressed with how hard the engineer and his assistant worked through two and a half days to sort out our problem. It was a difficult job (excavation, pipe lining required, etc) but the engineer was not fazed by it at all, very professional all round. I would definitely use them again.

Allan Armadale


I was very satisfied with the work that Drain Division completed for us. The initial survey brought up remedial works that were required. We agreed to the remedial works and they were completed to a high standard and in a timely manner. During the works Drain Division kept us advised of progress and the work was guaranteed for 10 years which I am led to believe from others I have spoken to is unusual. I was very pleased.

Rev. Barry


Our Church drains were totally blocked and the excellent service provided meant things were quickly cleared and back to normal. Great communication throughout and all toilets in both the Church and Hall were double checked before leaving the site.

Well deserved 5 stars.

Hazel Livesey


Your boys were a credit to you, very tidy, very accommodating with “tricky” neighbours. Wouldn’t hesitate to recommend.

Lucy Hazlem


Drain division rectified some serious problems with my elderly mother's drains after completing a CCTV survey. Chris and his partner came out on the day and time arranged and couldn't have been more helpful. They showed us exactly what the problems were and offered a clear solution to the problems along with a very clear explanation that was easy to understand.

They were incredibly compassionate with my mother at what was a rather distressing time for her and the problem was dealt with in a very competent manner. Becky in the office was really helpful and the report sent out was comprehensive and clear. I wouldn't hesitate to recommend this company for any drain complaints, a very professional company from start to finish.

Jane Mcewen


On Sunday afternoon we realised we had a problem with our foul drainage. My superficial investigation showed that 20 metres from the road was solidly blocked and the manhole full to the underside of the lid.

We called Drain Division at about 17.00 Sunday evening. Josh and his colleague arrived at 8.30 the next morning. They were supportive, professional, quick and efficient. It took them about an hour to clear the pipe work, inside the manholes and the drive. They then carried out a camera survey which they clearly explained to me. They liked my coffee, gave me a sensible bill and left me problem free.

Stephen Roche


The job of clearing a blocked gully in our house was carried out with efficiency and much tact and diplomacy by Jack and his colleague. We now await the report and CCTV to see where we go from here.

Peter West


The response to my 93 year old mother's blocked loo and drain was very fast and the guys who sorted it were very knowledgeable, professional and helpful. I would certainly recommend to others. Thank you!



Called these guys to sort out our completely blocked drains and toilets. the lady said they would call 30 minutes before the engineers would arrive. that is indeed what happened.

Two of their finest went in search of our elusive drain access points (we live in a park home) so not standard and as I was suffering a broken foot could not help guide them. Very polite and courteous, they discussed the cost up front and when they found the blockage , explained that the problem and dealt with it accordingly.very open, honest and professional.

The chap that came in to check the toilets wore a covid mask and automatically removed his boots. Perfect !

Mr/Ms Anand Krishnan


Called them out to help unblock a stubborn egress pipe from the kitchen, and also for a general cleaning of all the drains exiting the house. House is a recent purchase, built 1910 and we have no map of drains. Engineer showed up within 2 hours.

No call-out fee but the team knew their stuff and clearly explained options and charges. I asked for the camera survey and stood alongside them & watched the whole thing. The team knew their stuff, worked hard and fast, and explained every step along the way. After the camera survey you've seen every inch of your drain system and know root causes for any issues downstream.

Certainly felt like the work quoted and done was what was required and of high quality and there were no surprises. This might not be the cheapest option out there but IMO you get what you pay for and woudl call on them again.

Giuseppina Vallozzi


Booked the service, blocked toilet. The lady informed me that it would cost £139 per 1/2hour +vat. I asked if the work would have taken 1/2hour she replied it depended to what was the issue (that meant it could taken more than 1/2hour). The engineers have been professional and friendly explained every stages of what they were doing. They have, also, given advice to avoid again the same issue. I would use again and strongly recommend Drain Division ltd.

Tim Ayres


Phoned Drain Division at 8.30am and they were with me at Midday to sort out my issue. It was a bigger job than what was expected but the lads on the job were fantastic, very knowledgeable, and explained every part of the job and was upfront about the cost for each element of work. No hesitation in using them again - a great company with great standards.

Mr and Mrs Ranson


A first class service. We live in Weymouth and had a blocked drain that was flooding our cellar. When I initially phoned (late afternoon), the lady in the office said an engineer would be able to visit first thing next day which was a Friday, she explained the costs for a visit and any additional costs of equipment that may be incurred.

Unfortunately, due to tree roots blocking the drain, it was not possible to clear the drain completely. Flooding problem temporary solved, but Alick, the engineer, explained that we needed the drain digging out and a new soak away installed. He prepared a quote there and then, in detail explaining the work involved and the costs, and that the work could be carried out early the next week. The quote seemed reasonable so we booked it. Alick and his team turned up as promised, even phoning to to confirm arrival times. They worked in appalling weather for 3 days, our garden is clay, so it was not an easy job.

We are very pleased with the results, Alick and his team were friendly and polite and did a good job clearing up when all the work was completed. We now have a cellar that does not flood!

Becky Martin


Fast and friendly service - came out to unblock our loo within 2 hours of first call. No hidden charges, no time wasting. Would highly recommend

Mike Roberts


Nobody wants a blocked drain, but when you have one you definitely want it fixed - Fast. Drain Division took my call and made it clear of the costs and the job was booked.

Josh came the next morning and was extremely friendly and solved the problem as quick as possible using a high pressure jet. So glad its solved and the smell has gone - Thank you.

Keith Blows


I can't speak higher of this company, following a previous company attending site and starting work which turned out to be unnecessary which resulted in asking them to leave site I called Drain Division. I explained the predicament I was in and was reassured at the reaction I got from Paul on the other line. He was clearly not happy with what had taken place and talked me through what my next steps were and what they would do to help out with the issue.

Dave turned up shortly afterwards with a colleague (apologies didn't get his name) They were appauled at what had taken place and walked me through what they would do (which was a simple survey to provide a detailed plan as to what needed to be done to resolve the issue. Following this I received a detailed quote for work that was required and instructed Drain Division to proceed.

Dave and his colleague were here for 4 days and worked in the the dark hours to get the job done. They were both very friendly, always happy to explain things when I popped out asking how they were getting on, even towards the end when I pointed something out they said leave it with us we'll sort that out for you which actually meant they stayed a day longer than anticipated.

I deal with clients daily and have to deal with all types and my job is always to go above and beyond even when your faced with difficult clients (not that I'm saying I was) but you can tell from their professionalism that this is their ethos also. Highly recommend, great company that was honest, reliable and went above and beyond.

Many thanks for all your hard work



Drain Division are a very friendly and extremely easy company to deal with from the booking through to the actual work. The work is done in a very professional and where required very sensitive way.

Woodland Garden Services


Two really nice chaps from Drain Division came to our rental property twice to deal with a really bad blockage. I cannot express enough how friendly and professional these guys are. Focused on the task at hand, going above an beyond to get the job done and lovely personable guys at the same time. I would highly reccomend these guys to anyone. We'll blocking our drains again very soon to have them back !

Elizabeth Evans


The booking process was extremely efficient , the engineer Jack was punctual , pro active and dealt with an issue another company couldn’t find a solution to . Will absolutely be recommending you guys without hesitation.



I am truly impressed with the ethics of this outstanding company. They were very prompt with their competitive response to my drainage problem but furthermore pointed out that I should be able to get the work done cost free via the local Water Board. I contacted Southern who confirmed the same!

I was delighted - marvellous service - integrity and honesty. I can't recommend them highly enough.



This is my first experience of using Drain Division, I found them professional, friendly and efficient. Angie in the office always returns calls and is extremely efficient.

Fraser, Mason and the guys that came out were friendly knew what they were talking about and completed the job very thoroughly and went over and above to contact Thames Water to ensure this drain was also cleared as there was a block there too. They left the site neat and tidy - highly recommended company - thank you :)

Mark Wainwright


As a Plant Manager running a site with 150 employees it was imperative that my facilities were open and in working order pretty quick. After calling other well known companies, that failed to support us, we found Drain Division. Angie who we arranged the call out with was very supportive, great, fast communication and managed to arrange a team to attend site. Sam and his team arrived on Friday, carried out the inspection, and highlighted the works required.

The team worked all bank holiday weekend to ensure we were back up and running in no time. Really pleased with the work, the responsiveness and the professionalism of the guys on site. Great job - thank you so much!! We certainly know who to call first next time we get an issue!!

Casandra Jacobs


We had a blocked toilet so phoned up Drain Division and the lovely lady Becky on the phone was very helpful and had someone out within the hour. The engineer who came was very friendly & polite kept us fully informed the whole time and he didn't stop until the problem was resolved. Will definitely use again!

Richard Morgan


I needed a CCTV drain survey for a house purchase at extremely short notice. Paul in the office was absolutely fantastic! He dealt direct with the estate agent on our behalf and got it completed within 24 hours. We received a soft copy AND a printing version through the post. Thank you so much to Paul at Drain Division Limited - I would definitely use this company again!

Gerry Gajadharsingh


We needed an urgent drain survey on a property we wanted to buy because if title issues regarding the mains sewage connection. Angie from Drain Division was superb, arranging an urgent site visit. I spoke to the engineer immediately after the site visit to receive a verbal report and then received the formal report with photos and videos and drain survey soon after. The whole process was seamless from start to finish and I can certainly recommend their company.

Nicola Ross


The operatives came out very promptly on the same day as our initial phone call and carried out the drain survey quickly and professionally. They were very polite and informative and nothing was too much trouble. As we needed a quick turn round on the report they fast tracked it for us and we got it very quickly. Many thanks for your excellent service and I would recommend you to others.

CustomerJenny Balson


I was very grateful for the thorough and diligent efforts of Drain Division who came promptly, worked out the source of the problem and had the equipment to resolve it straight away. I would certainly recommend them.



The team came out and did a great job. They were prompt, friendly, efficient and professional. I would recommend and use again!.

V and L Lock


The two men who cleared our blockage & subsequently lined our drain had a real ‘can do’ attitude which gave us every confidence that they would do a good job at a time we were extremely worried about it. They were cheerful & worked relentlessly to get the job done. Well done.

Terry Palmer


I needed to get a drain survey done so I contacted Drain Division and a team was on-site the following day - fantastic! The guys were great and kept me informed of what was going on all the time. Problems were discovered, as we expected, and they really explained what was going on and what would be needed to fix it. I decided to go ahead the next day and the day after that the guys were back on-site and completed all the repairs, taking care to show me what was happening every step of the way. We have complete peace of mind now! Highly recommended, we couldn't be happier.

Mrs Kim Burke


I contacted Drain Division about a partially collapsed sewer pipe. Ben the engineer was very helpful and professional and quickly diagnosed the problem as tree roots. We were very pleased with the speed of the service and the result.

Morgan Marouani


I needed a CCTV drain survey for a house purchase at extremely short notice. Paul in the office was absolutely fantastic! He dealt direct with the estate agent on our behalf and got it completed within 24 hours. We received a soft copy AND a printing version through the post. Thank you so much to Paul at Drain Division Limited - I would definitely use this company again.



Issue with upstairs toilet which was potentially a blocked drain. Good communication from the 2 guys who came. They were speedy, efficient and friendly...very professional. I was pleasantly surprised at how good they were.

Miss Clayton


I received very good professional service from two very pleasant engineers-Josh and Mason. My drain was unblocked very quickly and the men cleaned up very well. It was a hot afternoon and I was so pleased to get rid of the blockage as getting rather smelly!

I was given lots of advice and Josh was very concerned about my recurring drain problem, so he suggested I book him to come back and place the camera down the drain.

Unfortunately there was not time on this visit as they arrived at 5.30pm. after getting stuck in traffic in Bristol! I live in Chippenham and the two engineers still had one more call to make.

I was told 2/3 hours at my initial booking call, but it took 5 and a 1/2 hours for them to get to me!!

Despite this moan I was very satisfied with the service.

barbara mason


Very good service from extremely pleasant engineers.

Edward Thomas


I am really pleased to be writing a great review for these guys! Angie has been amazingly proactive and has turned round our reports in record time. Dave the engineer who came was also very helpful and supportive. We look forward to instructing them again in future.

We are Experts in Drain Blockages

  • No Call Out Charge
  • Fast and friendly service
  • Experienced Engineers
  • Senior Citizens Discount
  • Upfront pricing
  • Multiple payment methods

We are the leading drainage company in Warminster

  • No Call Out Charge
  • Fast and friendly service
  • Experienced Engineers
  • Senior Citizens Discount
  • Upfront pricing
  • Multiple payment methods

Get In Touch now

Full Service, Quality

Local, Friendly, Experienced.

Drain Division is a small enough company to care and provide excellent customer service, but large enough to be able to attend to your blocked drain within 2 hours of your call.

We have engineers covering all your local areas and with our prompt service, excellent knowledge and equipment have your drains up and running quickly and efficiently. Not sure if we cover your area? Give us a call and we will be able to offer you advice and assistance

How we work

Our no stress approach

Call us now and explain your issue

We are always ready for your phone call and happy to speak to you and give the best advice possible for your drainage issue.

Quick Service

With our proffessional team on standy ready for your call, we are never too far away to assist you in short notice

Customer Satisfaction

It is our top priority to make sure you are satisfied with our service, if you have any concerns please feel free to call us.

Contact us Now Services

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Our Drain Division Services

Is this what you require


Drain Division uses experienced drainage engineers who can deal professionally with all types of drainage blockages from waste pipes to main drains.

Blocked drains can be one of the most unpleasant and upsetting issues for householders and businesses. Blockages can be caused by a build-up of fats, oils, grease or baby wipes. There could be an object dropped into the toilet or structural defects such as roots, displacements or subsidence. Whatever the cause, the consequences can be serious resulting in backing up toilets or overflowing drains. The solution may involve removing an obstruction, drain cleaning or even repairing a structural defect.

Whatever the cause our engineers are not only equipped with the knowledge but also the tools to clear and rectify the problem. All of the vans are fully equipped with the latest high pressure jetting equipment and CCTV technology to not only clear a blocked drain, but also to investigate further to ensure it doesn’t reoccur. Once the drain is cleared a CCTV will be recommended to discover the cause of the blockage and condition of the drains.

The engineers work cleanly and efficiently and ensure that the site is left spotless after what can be a messy job.

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Is this what you require

CCTV Survey

Drains will only block for two reasons – something being put into the drain or toilet or a structural problem with the drain run or gully. This could be displacements, roots or cracks and a collapse. Any of these will be instrumental in causing a blockage and once cleared, the cause has to be investigated to prevent further problems and cost.

All of our vans are equipped with the latest CCTV cameras which will be able to check the condition of the drains and provide a recordable record of the findings. The camera will be passed through the drain run showing you on a clear monitor the internal section of the drains.

Most drainage systems are made using sections which overlap to connect. This creates a ridge and slight gap where plants and tree roots can often force their way in leaving root infested drains along cracks and breaks in the pipe. Whether you have leaking drains, slow draining facilities or a full flood to contend with, we can quickly find the cause of the problem and begin work to resolve any issues.

  • - Build over agreement surveys
  • - Home buyers surveys
  • - Condition surveys
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Many drains in properties up until the 1970s were made using a pitch fibre technique. After this period of time, it is often found that the pitch fibre has blistered and deformed therefore causing the diameter of the run to decrease and blockages to occur.

Drain Division engineers have the knowledge and technology to deal with all pitch fibre pipes. We have the equipment to re-round the pipes and remove the blisters saving time and expense on excavation.

This method ensures that minimum disruption is caused and the pipes can be returned to good as new.

If your property has pitch fibre drains that are starting to cause problems, call us today for a free estimate.

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Soak Aways

Soak aways are just another way of draining water, an old soak away would normally consist of a large hole dug in the ground and then filled with hard-core rubble and gravel. Water is then diverted away from the property and into the soak away where it will then disperse slowly into the ground. Unfortunately old soak aways are prone to failing due to build up of silt from over the years and coming under attack from tree roots, here at Drain division with our expertise we are able to advise and install new soak away systems that meet the current regulations.

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Drain Re-Lining

Drain Division uses experienced drainage engineers who can deal professionally with all types of drainage blockages from waste pipes to main drains. Blocked drains can be one of the most unpleasant and upsetting issues for householders and businesses. Blockages can be caused by a build-up of fats, oils, grease or baby wipes.

There could be an object dropped into the toilet or structural defects such as roots, displacements or subsidence. Whatever the cause, the consequences can be serious resulting in backing up toilets or overflowing rains. The solution may involve removing an obstruction, drain cleaning or even repairing a structural defect.

No Dig Lining

No dig technology enables our engineers to repair damaged drains, pipes and sewers without having to dig and cause unnecessary disruption. It’s the most cost effective and convenient method available for repairing drains.

The relining process involves the installation of a drain lining which bonds to the inside of the pipe, essentially creating a pipe within a pipe. This will rectify many issues, negates displacements and cracks and once any roots have been removed will ensure that there will be no regrowth. A resin liner will also strengthen the drain against any ground movement.

We are so confident in the process of installing resin liners, a 10 year guarantee is offered on all workmanship.

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Septic Tanks Replacement

When a septic tank is operating correctly it requires minimum maintenance. In the event that you start experiencing problems with the tank, it may be that it needs replacing.

If this is the case, the Drain Division have you covered with our helpful office staff and experienced engineers. We will make this hassle free and with as little disruption to yourselves and your property as possible, leaving you with peace of mind that you have a new efficient working septic tank system which is legal and compliant.

What are the Reasons my tank would require replacing?

The main reasons you may need to replace your tank replaced are –

  • - Your septic tank is not operating correctly or efficiently.
  • - Your septic tank does not comply with current regulations which do not allow the discharge to flow into an open water course.

If this applies to you then you may need to replace the existing tank with a new Sewage Treatment Plant in order to comply with current regulations.

You may not know if your system is compliant with these regulations or you may be experiencing some problems, if so, Drain Division can help you.

If you have a septic tank that is discharging directly to surface water, such as a river, ditch or stream, then you are failing to comply with the new legislation.

You need to urgently replace or upgrade your sewage treatment system if this is the case. Failure to do so could mean you risk prosecution or a significant fine from the EA.

If you fail to comply with the new regulations, you risk facing a significant fine as well as prosecution.

We can carry out a CCTV survey on your complete system to provide you with the information that you need. At this point we will be able to advise you on the best solution.

What will replace my old Septic Tank and Why?

When removing an old Septic Tank we would advise a replacement with a new Sewage Treatment Plant, this is because they are highly efficient and more environmentally friendly. This will also bring your drainage system in line with current regulations.

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Septic Tank Inspections

If you notice a problem with your Septic Tank, do not worry, Drain Division are here to help. Our experienced engineers will carry out the relevant survey and inspection to diagnose any faults and we will then be able to provide you with the solutions to resolve any faults to ensure that your septic tank is complaint with current regulations and operating, both legally and in an efficient manner.

When should I have a Septic Tank inspection?

It is always best to have a survey carried out at the first sign of any possible problems. Sooner rather than later is always the best. If problems are left untreated then this can cause further issues and increase repair costs.

It is always advised that an inspection is carried out when either buying or selling a property with a septic tank. Pre-purchase surveys on both Septic tanks and drains can avoid large repair bills in the future. You will have peace of mind, knowing that the septic tank is complaint and there are no underlying issues within the drains.

What will the Inspection cover? Within our survey we will establish

  • - Condition of the tank.
  • - Condition of all the pipework leading to from the property to the tank.
  • - Condition and functionality of the soakaway.

All of this information will be provided in –

  • - A full report of the condition of the system.
  • - A full report on the condition of the septic tank.
  • - A site plan of the layout of the system.
  • - The CCTV footage downloaded onto a USB.
  • - If there any issues found from the survey, we will include remedial solutions and advisories along with an estimate.
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Sewage Treatment Plant Installations

A Sewage Treatment Plant is normally a replacement for a failing Septic Tank. Trying to achieve the safest results when on, an off mains drainage system, the Sewage Treatment Plant is the best option.

This is due to the environmentally friendly way the treatment plant deals with the drainage process.

The waste is purified thoroughly which then in turn is eventually discharges almost clean water making them one of the most eco-friendly options.

Once you have contacted Drain Division, we will arrange for an engineer to carry out a site survey. Once complete we will be able to provide a bespoke system, most suitable for your needs and property.

Once we have calculated and designed the bespoke system for your property, we will arrange a suitable date for your new system to be installed ensuring that this process is smooth running and keep you informed throughout the installation.

When it comes to Sewage Treatment Plant installations, there are three things you require, that Drain Division can provide.

  • - Compliance
  • - Experience
  • - Peace of Mind

Drain Division can ensure that you achieve all of these from our friendly office staff through to our experienced engineers. The majority of drainage issues are a distressed purchase, and the need to replace a Septic Tank can be a worrying time. Drain Division can totally put your mind at rest from beginning to end. Right from your initial enquiry through the design and through to the completion.

Drain Division will take all of the stress out of this important procedure. You will know you have made the right choice with Drain Division.

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Years of Experience

Why Choose Drain Division?

We pride ourselves on our reputation and the service we offer. Our engineers are fully experienced, and we offer a friendly and up-front service ensuring that customers feel happy and confident with the service they will receive from Drain Division.

We will always put our customers needs first. We ensure that whatever works are carried out will be to the highest standard and are in line with current regulations. We also give a full 10-year guarantee with all remedial works which will give the customer peace of mind against any further problems.

For these reasons, customers are confident and happy and to choose Drain Division.

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Frequently asked questions

Do you have a call out fee?

There is no call out charge.

Do you clear drains?

We clear anything that is blocked, whether it is a bath, toilet, shower, sink or drain.

Do you give Senior Citizen’s Discounts?

We give a 5% discount off the total bill.

Do you cover my area?

We have engineers in all areas across the South of England.

Can you give me a price?

The clearance is done on ½ hourly charges. Once the engineer starts work clearing the drain, he will be able to give more advice and information on the blockage. Once the blockage is cleared, any further works are carried out on an upfront fixed price.

Do you survey drains?

All our vans are equipped with the latest CCTV equipment. The engineers can show you on a monitor the inside and workings of your drain. Any structural problem can be identified and resolved to save further issues.

Do you do Homebuyer’s Surveys?

Having a CCTV Survey carried out gives you peace of mind knowing that the property you are buying has been checked out. We carry out a full survey on both foul and storm drains. We also provide a report of the findings and condition along with the footage downloaded onto a memory stick and site plan. If any problems are found, we also provide you with a remedial solution along with an estimate.

Are you members of any Trade Associations?

We are members of the National Drainage Association.

Service Locations

Areas we cover locally

What Our Customers Say

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